Robiccon’s Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Robiccon website. On our “Contact Us” & “Customer Log-In” page, you can order products, make requests, register to receive materials and news. The types of personal information collected at these pages are:

• Name
• Address
• Email Address
• Phone Number

The Way We Use Information

We collect only Personal Information which is necessary or helpful for valid business purposes or to comply with applicable law, and any such Information will be obtained only by fair and lawful means.

We will use Personal Information only to the extent necessary to fulfill our business needs, and in any event in accordance with applicable data protection legislation. Such use may include sales calls, marketing communications, delivering or completing requested services or transactions, and analyzing a series of transactions. We will only use Personal Information about our customers’ customers in accordance with our customer’s instructions, and again only in compliance with applicable law.

Robiccon’s web site utilize cookies to collect information. A cookie is a small element of data that a web site can send to a web browser, which is then stored on the browser user’s computer. Information stored in a cookie may include, among other things, access times, the Robiccon or linked sites visited, IP address, and domain name. This cookie data helps us determine how many people visit the site, where they are from and what pages they view. This information, together with data stored in server logs, may be used to track trends in Robiccon’s site traffic to help us improve the site.

Analytics

We use Google Analytics to understand how visitors use our website — which pages are viewed, how long visitors stay, and how they found us. Google Analytics sets cookies that collect information including your IP address, browser type, and the pages you visit. This information is processed by Google and used only in aggregate to improve the site. We do not use it to identify individual visitors, and we do not use it for advertising.

You can prevent Google Analytics from collecting your data by installing Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at:

Robiccon, Inc.
Attn: Privacy Policy
27521 Schoolcraft Rd.
Livonia, MI 48150

Toll Free: (855) 762-4226

info@robiccon.com
Online Store Privacy Practices

The following practices apply to purchases and accounts on our online parts store at robiccon.com/store, in addition to the practices described above.

Purchases and transactions. When you place an order, we collect and retain order details and your billing and shipping addresses so we can process, fulfill, and support your purchase.

Payment handling. Card payments are processed by a third-party payment processor (WooPayments / Stripe). Robiccon does not store full payment card numbers on its servers.

Customer accounts. The store is access-gated and requires an approved account. We collect and store the account details you provide, such as your login, company, and contact information, to manage access and your orders.

Email marketing. Store marketing emails are opt-in — you choose whether to receive them — and are managed through Mailchimp. Every marketing email includes an option to unsubscribe.

Service providers. We share information as needed with providers who help us operate the store and fulfill orders, including our payment processor, our email platform (Mailchimp), and shipping carriers. These providers may use the information only to perform services on our behalf.

Your choices and data retention. You may review or update your account information at any time, and you may request correction or deletion of your account details by contacting us. We retain order and account information as needed for business and legal purposes.

Scope. This policy applies to the online store at robiccon.com/store as well as the rest of the Robiccon website.